You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How could I get Dropbox Paper 2020?
How could I upgrade to Dropbox Paper 2020 from the older version?
Now 2022, still no sight of Dropbox Paper 2020, and still getting the "the team is working hard to roll this out to all existing users" response from support. Looks like they have rescheduled the legacy API depreciation yet again, to Q2 2022. So, who knows at this point when us, long-time paying users, will see this new feature that new free accounts have had for 2 years... Almost as if they only care about new user growth over user retention -OR- they actually want all of us existing users to create new accounts to get a feature promised 2 years ago to artificially inflate their user account growth figures. I guess it's all about the stock price nowadays.
- Soo I just went to try Paper out & discovered even though it came out 2 years ago & I’ve been a paid user for quite a while I don’t have the latest version? Smells like abandonware to me.
Folks,
It seems like Dropbox has gone completely dark on when long term, loyal business users are going to get the 2020 upgrade.
Threads on this in the community look like they're not being monitored and the FAQs look like they're long out of date.
It's critical that we're able to store paper files in our dropbox home folder – if we want to use it. We've been holding out for this mythical release for over a year. At the moment the dropbox solution is to use Word. So now we're paying for two cloud storage solutions.
Can you please update.
I'd be really thankful for new information as well – just to have a time frame for the long expected update
Привет. Совершенными случайно узнал сегодня, что Дропбокс обновился (особенно заметно на синхронизации с Paper) в 2020 году. На дворе весна 21 - а у меня всё еще старая система. Как так? Что с этим можно сделать?
- Daphne
Dropbox Staff
Спасибо, что обратились к Rominroman!
Поскольку у вас есть аналогичный вопрос, я только что переместил сюда ваш пост, так что просмотрите информацию в этой теме, когда у вас будет время.
Я буду рядом, если у вас возникнут вопросы!
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Thanks for reaching out Rominroman!
Since you have a similar question, I've just moved your post here so check out the info in this thread when you have the time.
I'll be around if you have any questions!
Hi Team,
we are anxiously awaiting the release of Paper that will allow us to keep our Paper docs in Dropbox. I understand you guys are automatically and slowly rolling out, any chance we could be on that list if even as part of your beta testing? Let me know. Thanks! We LOOOVVVEE Paper!!
- LusilHey kristenalexander, thanks for reaching out to us and for your positive words!
I've moved you here, so whenever you have a moment, check out what's been mentioned here and let us know if you have any other questions.
Cheers!
Hi,
I have a small, but really important issue.
My Dropbox account is not able to create Dropbox Paper docs within the Dropbox home, instead it is still using the old version (paper.dropbox.com) I tried with other account of a colleague and it worked on her account, but in mine it is still the same.
How can we update this. I need to migrate my docs to get a better consistent workflow with my co-workers.
Thanks!
I'm working with some other people who started using Dropbox Paper after the switch to Paper 2020, but I started using it before that, so I'm still on old-Paper. I can edit Paper documents they've created, but I can't add new Paper documents next to theirs. How can I upgrade my account to Paper 2020 so I can collaborate with them? I'd be happy to export and re-import all of my documents in order to do so.
- Daphne
Thanks for reaching out to us here jyasskin!
I've just moved your post here, since you have a similar question to the OP here.
When you have the time, please take a look at Fiona's post here for some more info on this.
We are in the process of rolling this feature out to other users too over the coming months, but perhaps this will help if you want to start using this now.
Let me know if you have any questions!
Dear Dropbox team.
I am using Dropbox Paper for the collaborative features which, I believe, it was designed to enable. As I invite people to a Dropbox folder, and I use Paper docs to organise information, I found that I cannot save my paper documents in the same folder, because the old version (which I have) does not allow it. This creates a lot of confusion.
Apparently, the 2020 release solves this problem: https://help.dropbox.com/files-folders/paper/paper-2020-faqs
But, strangely you have decided to roll this out to new users only. It would be extremely helpful if you could allow users to choose whether they want to upgrade (or downgrade) so everyone in the team could be on the same version.
Ideally, as a long time paying user, I'd like the option to upgrade to the 2020 release and be able to save related documents in a single Dropbox folder.
I hope this can happen very soon. Thanks for your help.
As it is February 2021, when can I expect to be upgraded to Paper 2020?
Hi...any update on when legacy users get access to the new Paper experience?
More than one year from this post, and there still are two different versions of dropbox paper running at the same time. That has no sense at all
This is so annoying to work with collaborations.... I hope you can solve.... tired of hoping.... I´ll start searching for another tool and it´s a pitty.
Am I reading this correctly that Dropbox has scrapped the "2020" version of paper, or at least decided not to make it available to long-time users?
It's too bad; re-working Paper seemed like a good idea when I first heard about it.
So when is this mythical update going to happen for existing users? What exactly is the hold-up? It's been working for over a year. So is it that the more you pay to Dropbox the less likely you are to get this feature?
