You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Heather G.6's avatar
Heather G.6
New member | Level 1
10 years ago

How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?

I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing ...
Desktop
Error Messages
Mac
Setting up the apps
Uninstall
  • Piet Hein C.'s avatar
    Piet Hein C.
    10 years ago

    I had the same problem:
    Open Activity Monitor (search for it with spotlight) and force quit the Dropbox process (I used the searchbox on the right to find it)
    After that I could delete the application

Umesh R.1's avatar
Umesh R.1
New member | Level 1
9 years ago

Try to do the following

  1. control-click on Dropbox.
  2. select 'show package contents'. You will be able to see a folder named "Contents"
  3. open folder
  4. delete everything there in the folder.
  5. open finder window
  6. navigate to folder containing Dropbox app.
  7. press command-delete and move to bin

 

This should help you.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!