You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Heather G.6
10 years agoNew member | Level 1
How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?
I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use?
Thanks
I had the same problem:
Open Activity Monitor (search for it with spotlight) and force quit the Dropbox process (I used the searchbox on the right to find it)
After that I could delete the application
- Boris K.5New member | Level 1
Rajat G. works for Yosemite (10.10),I guess the other suggestions were from older OS X systems. I also had to unlink my computer in order to get the plugin error to disappear.
- Jim W.27New member | Level 1
Rajat - your proposed solution worked perfectly for me. Thanks so much!!!! I'm on a Mac OS X btw
- Barney S.New member | Level 1
I'm having this problem and none of these solutions are helping at all! I'm on a macbook air OS X and I've thrown all of dropbox in the trash, but it won't let me empty it because the item 'dropbox' is apparently still in use. Even though I've removed it from everywhere, it's not open or functioning anywhere that I can find and the activity monitor can't pick up any dropbox activity on my computer at all! So why can't I delete it?
- Daniel R.30New member | Level 1
The answer from Rajat C. worked perfectly for me. Thanks!
- Todd B.6New member | Level 1
Piet Hein C. Best Answer
- elif segah o.New member | Level 2
I try all uninstall ways on mac. They did not work.
I moved the dropbox to trash after I delete PlugIns file in dropbox.
- Frederique A.New member | Level 1
I have the same issue. I can't empty dropbox from the trash as it is in use. I went yo the activity monitor but could not find anuthing that had to do with dropbox.
- amalia v.New member | Level 1
@Frederique A.
@Umesh R.
Also tried the above, as soon as I tried to delete in from the trashbin I get dropbox still in use.
a)In the activity monitor I see no dropbox,
b)I have unlinked the mac from the dropbox site
c)i tried show package contents and delete the folder but still get the same error.
d)when I restore the dropbox app in the apps folder I cant open it, it says damaged or incomplete
e)my mac version is 10.7.5
Plz help its so annoying!
- Jim K.9New member | Level 1
Guys its simple, right click on Dropbox icon in your application folder, choose (Show Package Content) Delete all then delete the dropbox icon.
- ChrisLNew member | Level 2
Actually, I had to go to Activity Monitor and select the disk tab. There, I had to force stop "Dropbox Finder integration".
Stopping the process itself was not enough.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!