We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
How do I swap to different account on Windows PC?
I am running Windows 10, have the Desktop app installed and have 2 different Dropbox accounts - it is currently set up to access Account1.
For various reasons, I need to stop using this one and...
Hey MysteryMan, when you're trying to sign into the app with Account2, are you also connected to the same account online on our website?
I'd suggest you sign out of Account1 both online, and then through the app and then try to connect to Account2 online first, and then see if the app follows.
Megan
Dropbox Staff
Dropbox StaffHey MysteryMan, welcome to our Community!
Are both of the accounts individual ones, or is it an individual and a Dropbox Team one?
Generally, the steps that you followed in order to sign out of the app are correct and it should allow you to connect your second Dropbox account.
Did you recently try to uninstall the app at all?
Keep me posted!
Thanks for reply.
The 2 accounts are totally separate ones - no connection at all.
Yes, as mention in my original post, I have uninstalled and reinstalled the app - reverted to original account with no option to enter new account's credentials!
- Megan
Hey MysteryMan, when you're trying to sign into the app with Account2, are you also connected to the same account online on our website?
I'd suggest you sign out of Account1 both online, and then through the app and then try to connect to Account2 online first, and then see if the app follows.
Great, that seems to have done the trick!
many thanks
