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HowardS's avatar
HowardS
New member | Level 1
21 days ago

How to get my files from my old computer to my new one?

I got a new computer.  I downloaded dropbox.  But it's as if it's a new account.  Not asking me to sign in so it can sync all my info.  I thought this was the email I used on the other computer but a...
Account Access
desktop
Dropbox Basic
Mark's avatar
Mark
Icon for Super User II rankSuper User II
21 days ago

You need to log in to the same email address as you used on the other device. It wont work otherwise. 

Log out (or Unlink from the preferences menu) Dropbox from your machine and relog on with the correct email and password. 

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