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Forum Discussion
Robbie1
12 months agoHelpful | Level 6
I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder
Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox. I uninstalle...
- 12 months ago
Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox
which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.
old joseph
12 months agoExplorer | Level 4
I started having the exactly the same problem today on my Dell laptop with Windows 11. When I click on the Dropbox app icon in either the Start Menu or in my bottom taskbar, it tries to open for several seconds and then times out. I found that the only way that I can now start Dropbox is by using the "Hidden Icons" folder. This start up failure problem may be the due to something that either Dropbox or Microsoft has done. However, it is the responsibility of Dropbox to fix it ASAP. I purchase Dropbox Preimium which is not an inexpensive subscription. If Dropbox does not fix this problem pronto I will look somewhere else.
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