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Forum Discussion

Robbie1's avatar
Robbie1
Helpful | Level 6
12 months ago

I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder

Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox.  I uninstalle...
Desktop
Install
Setting up the apps
Windows
  • Robbie1's avatar
    Robbie1
    12 months ago

     

     

     

     

    Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox

    which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.

     

     

DOM-1367's avatar
DOM-1367
New member | Level 2
10 months ago

I have the same problem - click on the DropBox icon in the taskbar or run the Desktop app from the menu and nothing happens. 

Edition Windows 11 Pro
Version 22H2
Installed on ‎23/‎01/‎2023
OS build 22621.3007
Experience Windows Feature Experience Pack 1000.22681.1000.0

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey DOM-1367, I’ve moved your message to this thread, since it looks relevant to the OP. Can you please check the accepted solution here, and let me know if it helps?

    • DOM-1367's avatar
      DOM-1367
      New member | Level 2
      9 months ago

      I installed DropBox and selected one file to sync but now I want to sync another file - when I click on DropBox I can't see a Preferences option on the menu to add more folders to sync. Very furstrating. Ih and yes the DropBox on the taskbar doesnt work.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        Hi DOM-1367, are you certain that you're clicking the Dropbox icon in the system tray near the clock, where you then click the avatar on the top right to view the preferences?

  • gostnort's avatar
    gostnort
    Helpful | Level 5
    10 months ago
    You can check which windows update I installed. You might need to update your Windows

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