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curtt's avatar
curtt
New member | Level 2
9 months ago
Solved

I can't activate Dropbox Backup because everything is zoomed in, I can't see the button to click

I'm not sure I've picked the correct category.  I am trying to set up the backup function.  When I get to the screen that shows all of my folders and files, for me to check which ones I want backed u...
desktop
Dropbox Backup
GUI
Setting up the apps
  • Jay's avatar
    Jay
    9 months ago

    Hi curtt, thanks for bringing this to our attention.

     

    Do you have a custom DPI/resolution or font/app zoom on your desktop machine?

     

    This will help me to assist further!

curtt's avatar
curtt
New member | Level 2
9 months ago

Hi Jay:

 

Thank you for that response.  I had my display set at 125% scale.  I put it back to 100% and, yes, I could see the whole screen.  I've only had this laptop for 2 months and never encountered a similar problem.  I've got backup working now.  I appreciate your help.

 

Curt

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Glad to have helped out, enjoy the rest of your week!

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