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Forum Discussion

Giova GT's avatar
Giova GT
New member | Level 2
9 months ago

I can't enable permissions on my S23 Samsung Galaxy for camera uploads

Dropbox keeps asking my to enable permissions for storage in my mobile Samsung S23 Galaxy but there is no place to enable it.   I want to synchronize all my photos and videos in the cloud.
Android
Camera uploads
Error Messages
Mobile
Setting up the apps
  • FiggleWiggle's avatar
    FiggleWiggle
    8 months ago
    Confirming I cleared cache and reinstalled Dropbox per the above instructions and it is working. It seems the issue is fixed in the latest version of Dropbox.
FiggleWiggle's avatar
FiggleWiggle
Helpful | Level 5
8 months ago

I am also experiencing this exact same problem. I have set Permissions for Camera and Photos and Videos, but I am still getting the message "To enable camera uploads, allow Dropbox to access your storage.". It's a Galaxy S23, Android OS. One UI version 6.0, Android version 14.

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