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vy3800's avatar
vy3800
Explorer | Level 3
18 days ago

I can't launch the Dropbox app on Win11 - it keeps disappearing.

I cannot start Dropbox after installed it on my laptop (using windows 11 24H2). 

 

It appears in the task manager for a few seconds and disappearred then. 

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    • vy3800's avatar
      vy3800
      Explorer | Level 3
      18 days ago

      no. just like i did not click the dropbox icon.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        18 days ago

        Hey vy3800, it might sound trivial, but have you tried restarting your device at all? 

         

        Do you happen to be running any 3rd party apps on your computer that could be interfering somehow? These could vary from security programs like antivirus or firewalls to 3rd party apps that might be monitoring and syncing or backing up your files in the Dropbox folder (apart from the Dropbox desktop app that is).

         

        Let us know more and we'll take it from there. 

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