We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Dropbox app can't launch or be reinstalled
Hello community
After a number of years as a steady Dropbox user I suddenly out of the blue had this weird issue: the Dropbox icon was missing from the top menu bar. I tried launching from the App folder in stead. Nothing happened. DB was ticked off in Full Disk Access and Accessibility. I have made an advanced reinstall. Restartet my computer a few times while going through these steps. I downloaded the app anew but now the dropboxinstaller.dmg won't open either.
I use Dropbox all the time so this is getting critical. Can anyone help?
Macbook Pro 16" 2019
OS Monterey
2,6 GHz 6-Core Intel Core i7
16 GB 2667 MHz DDR4
Hey Katrinevilladsen, thanks for bringing this to our attention.
It's strange that the Dropbox app is still not working after an advanced reinstall.
Had anything changed on your OS when this issue appeared?
And are you able to install the application from this link?
Keep me posted and we'll go from there.
- Hannah
Dropbox Staff
Hey Katrinevilladsen, thanks for bringing this to our attention.
It's strange that the Dropbox app is still not working after an advanced reinstall.
Had anything changed on your OS when this issue appeared?
And are you able to install the application from this link?
Keep me posted and we'll go from there.
Dear Hannah
Thank you for your quick response. It helped! The new download file worked.Br Katrine
- Hannah
That's great to hear, Katrine! 🙂
If you come across any other issues, make sure to give us a shout.
Have a great day!
