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Forum Discussion

GSpaneas's avatar
GSpaneas
New member | Level 2
2 months ago

I can't open the Dropbox desktop client on Windows 10

Windows 10 PRO - 22H2 (OS Build 19045.4291) DropBox 210.4.4854   I've been unable to start the Desktop Client, so I just performed an Advanced Reinstall. But it still will not start.   In t...
Desktop
Install
Setting up the apps
Windows
DesktopPM's avatar
DesktopPM
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey GSpaneas, thanks for reaching out about this! I work on the desktop team here at Dropbox and am hoping I can be helpful today. Based on your message it sounds like the Dropbox client is working, meaning you see the icon in your system tray and can access your files in the File Explorer. 

 

Could you help me understand the difference between the Desktop Client experience you've described above and the ones on your other computers where the Desktop Client is working? When you click on the client icon, are you expecting that the File Explorer will open up to your Dropbox folder? Really appreciate your help here!

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