You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

johnacooke's avatar
johnacooke
Explorer | Level 4
2 months ago

I enabled OneDrive backup and my Dropbox folder has been moved to their cloud.

In a moment of thoughtless, I foolishly allowed OneDrive to backup my computer. Now, nothing is where it should be.   Lost disturbingly, the contents of Dropbox seemes to be subsumed into a OneDr...
  • Mason Duke's avatar
    2 months ago

    First, check if Dropbox is still installed by searching for it on your computer. If it’s not there, you can reinstall it from the Dropbox website. After that, check if your Dropbox folder is intact by navigating to it manually, usually found in your user folder (e.g., C:\Users\YourName\Dropbox).

    Next, go into OneDrive and stop the backup from syncing your Dropbox folder. You can manage this through OneDrive’s settings by selecting which folders to stop backing up. After that, move any files mistakenly synced by OneDrive back into your Dropbox folder.

    Hope this helps! Let me know how it goes.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!