Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

pabooth's avatar
pabooth
New member | Level 1
6 days ago

I receive a "Permission denied" error on my macOS Dropbox app and I can't access it.

I've been having issues with opening the Dropbox app in my Mac. No problem using the browser, or accessing on my phone & iPad, but the app just doesn't open only may Mac. Error log below: Any ide...
desktop
Error Messages
Mac
pabooth's avatar
pabooth
New member | Level 1

Hi Nancy

I tried this and I thought it was going to work. I have the basic plan linking 3 devices. Dropbox thought I was adding a 4th. I deleted linking to my iMac as it thought I was adding it again as another device.

Seemed to be OK, but then after I signed in a got the same message as before!

Any further suggestions?

Thanks,

 

Phil

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hey Phil, thanks for the update on this.

Did you remove your old installation(s) on this computer from your security page before reinstalling the app? 

If you did and still get an error, is it the exact same error as you originally got or another one? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!