We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Biggles07's avatar
Biggles07
New member | Level 2
3 years ago

iMac - Stop Using Dropbox

Hi All, I'm at my wits end trying to get my files back off DropBox and onto my computer. Clearly I've accidentally allowed DB to 'sync' my stuff. Now, despite it not being true, DP says my account is...
Computer Backup
Desktop
Setting up the apps
Sync
  • Chris_J's avatar
    Chris_J
    3 years ago

    Hello Biggles07

    Thanks for reaching out here in the Community.  Sorry, you are confused and having issues.  Dropbox is a syncing tool so whatever that is inside your Dropbox folder syncs to the Cloud (Dropbox Servers) so if we have you unlink the CLient from your iMac, then no more syncing will take place, then we can uninstall Dropbox CLient, then all will be the same as before


    First, go here:  https://www.dropbox.com/account/security   then find your iMac in Devices, click the trash icon and this will unlink your iMac from your DB account.  Then you can delete the Client, first by quitting the application.  You can do this by clicking on the Dropbox icon in your menu bar on the top right-hand side.  and click on your avatar (pic) and select quit.  This will quit the Dropbox Client.  

    then lastly, you can go into your Application folder, and drag the Dropbox icon into the trash.  Then you will not see any badges, etc.

LynnAJ's avatar
LynnAJ
Helpful | Level 5
3 years ago

I need to cancel the Dropbox cloud Backup tool and restore everything back to my MacBook Pro operating system asap.

 

I am missing my Desktop, Downloads, and Documents, plus I have lost functionality in my Finder Folder.

 

Please help. This is urgent.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!