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Forum Discussion

The TechJedi's avatar
The TechJedi
Helpful | Level 5
3 years ago

Installation Failed Error Code 1073741795

I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?    
Desktop
Error Messages
Setting up the apps
Windows
  • Emmet's avatar
    Emmet
    3 years ago

    Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi The TechJedi, how are you doing today? 

Let me ask: have you followed the steps provided in order to perform an advanced re-install on your device? 

How did it go?

Let me know more.

The TechJedi's avatar
The TechJedi
Helpful | Level 5
3 years ago

Hi Megan,

 

Thanks for your response. Yes, I have tried the advance re-install, many times. I have tried many suggestions from the community with the same result. Same message as my first screen shot.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Thanks for clarifying, The TechJedi! 

    What is the OS on the device you're trying to install the app on? 

    • The TechJedi's avatar
      The TechJedi
      Helpful | Level 5
      3 years ago

      Windows 10

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago
        I just sent you an email, The TechJedi! 

        Please reply back to me as soon as possible, and we'll continue working on this. 

        Cheers!

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