Forum Discussion

The TechJedi's avatar
The TechJedi
Helpful | Level 5
4 years ago
Solved

Installation Failed Error Code 1073741795

I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?    
desktop
Error Messages
Setting up the apps
Windows
  • Emmet's avatar
    Emmet
    3 years ago

    Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hi The TechJedi, how are you doing today? 

Let me ask: have you followed the steps provided in order to perform an advanced re-install on your device? 

How did it go?

Let me know more.

The TechJedi's avatar
The TechJedi
Helpful | Level 5
4 years ago

Hi Megan,

 

Thanks for your response. Yes, I have tried the advance re-install, many times. I have tried many suggestions from the community with the same result. Same message as my first screen shot.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago

    Thanks for clarifying, The TechJedi! 

    What is the OS on the device you're trying to install the app on? 

    • The TechJedi's avatar
      The TechJedi
      Helpful | Level 5
      4 years ago

      Windows 10

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 years ago
        I just sent you an email, The TechJedi! 

        Please reply back to me as soon as possible, and we'll continue working on this. 

        Cheers!

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