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Browng's avatar
Browng
New member | Level 2
11 months ago

I've signed in to the Dropbox app, but I don't see my files.

I have a new device. I installed the app. Signed in. Dropbox does not recognize me. No files. I am…concerned.
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  • Rich's avatar
    Rich
    11 months ago
    Browng wrote:

    I have a new device. I installed the app. Signed in. Dropbox does not recognize me. No files.

    If you're signed in and see no files, you've likely signed in to a different or new empty account. Make sure you're using the same email address that you used previously when signing in to Dropbox.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 months ago
Browng wrote:

I have a new device. I installed the app. Signed in. Dropbox does not recognize me. No files.

If you're signed in and see no files, you've likely signed in to a different or new empty account. Make sure you're using the same email address that you used previously when signing in to Dropbox.

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