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Forum Discussion
Logging out from the app remotely.
we use dropbox on our PC desktop but primarily use it on our our phones and iPads. We were traveling in Europe and it occurred to us that there’s no automatic logout feature for dropbox that we could...
Hi there, Joycegtx1951, I hope you're doing well!
If you visit your Security page online, you should be able to log out of your device remotely using the steps in this Help Center article.
It's not exactly an auto-log out feature, but it would work if your device got stolen for instance.
If you have any questions, don't hesitate to let me know!
Megan
Dropbox Staff
Dropbox StaffHi there, Joycegtx1951, I hope you're doing well!
If you visit your Security page online, you should be able to log out of your device remotely using the steps in this Help Center article.
It's not exactly an auto-log out feature, but it would work if your device got stolen for instance.
If you have any questions, don't hesitate to let me know!
thank you for your response that’s what customer support said. I do think it’s a big flaw in the software. When your device is stolen, you’re in a panic mode, especially overseas, and you’re certainly not thinking about all the apps that you are logged into. I tried to send feedback and I’m not sure I did it correctly.
- Megan
Hi Joycegtx1951!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
I'll be one post away if you need anything else! 😊
Thanks so much
