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Forum Discussion
MOV file downloads to Dropbox with audio but without video
When MOV videos from my wife's iPhone download to our Dropbox desktop app, we can't view them. The audio transfers but there is no video with it (black screen only). I do not have this issue with m...
- The issue is that on your computer you do not have the codecs (think library that decodes the video) to play it.
You'll need to download them, or, the easiest way is to install VLC Player which has pretty much all codecs installed as standard.
VLC player or install the codec package and then you're sorted!
- Installed VLC player and works great.
Installed new version of Quicktime and videos do not play
Videos still do not play in windows movies and tv or windows media player- Rich
Super User II
HighReach wrote:
Installed VLC player and works great.
Installed new version of Quicktime and videos do not play
Videos still do not play in windows movies and tv or windows media playerUnless you identify the correct codec and install it yourself, the video will not play properly in Quicktime or the Windows players. VLC has most of the popular codecs built-in, which is why it can play the video.
