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Forum Discussion
rbsalz
6 years agoHelpful | Level 6
Multiple Members with Multiple Mac Users
I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a...
- 6 years ago
All,
I believe my issue has been resolved. I heard from Isaac from Dropbox support:
"The development team has released a new beta version of the Dropbox desktop application that may resolve the issue you are experiencing.
If you would like, you can download this version of the Dropbox desktop application from the following link:
https://www.dropbox.com/downloading?build=71.3.105&plat=mac&type=full
If this resolves the issue, you should be able to continue using this version as it will update automatically to the next available build going forward."I installed this version and set everything up again. I've been using it sparingly for the last few days and have not had any issues.
Good Luck.
Chris_J
6 years agoSuper User
Hello rbsalz
Often, I refer Mac users to look at this article: https://help.dropbox.com/syncing-uploads/stuck-syncing
Pay extra attention to the Subheading regarding permission. I would do the steps it listed to fix permissions.
Hopes this helps
- rbsalz6 years agoHelpful | Level 6
Chris_J,
I appreciate the tip, but until I understand what the underlying issue is, I'm hesitant to try your fix. Thanks, though.
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