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Forum Discussion
rbsalz
6 years agoHelpful | Level 6
Multiple Members with Multiple Mac Users
I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a...
- 6 years ago
All,
I believe my issue has been resolved. I heard from Isaac from Dropbox support:
"The development team has released a new beta version of the Dropbox desktop application that may resolve the issue you are experiencing.
If you would like, you can download this version of the Dropbox desktop application from the following link:
https://www.dropbox.com/downloading?build=71.3.105&plat=mac&type=full
If this resolves the issue, you should be able to continue using this version as it will update automatically to the next available build going forward."I installed this version and set everything up again. I've been using it sparingly for the last few days and have not had any issues.
Good Luck.
Chris_J
Super User
Hello razorback
Thanks for reaching out here. Try to look at this article https://help.dropbox.com/syncing-uploads/stuck-syncing especially note where it says permissions errors, Click on the OS that you are using, then follow the suggestion. Also look under Permissions denied Section
Good luck
rbsalz
6 years agoHelpful | Level 6
All,
I believe my issue has been resolved. I heard from Isaac from Dropbox support:
"The development team has released a new beta version of the Dropbox desktop application that may resolve the issue you are experiencing.
If you would like, you can download this version of the Dropbox desktop application from the following link:
https://www.dropbox.com/downloading?build=71.3.105&plat=mac&type=full
If this resolves the issue, you should be able to continue using this version as it will update automatically to the next available build going forward."
I installed this version and set everything up again. I've been using it sparingly for the last few days and have not had any issues.
Good Luck.
- jeninejessica6 years agoNew member | Level 2
Oh thanks heavens. We've been using two users signed into two different DB for years on our PC. Got an iMac last week and haven't been able to get it to work. Exact same issues you guys are having. DB support had no answers and just repeatedly told me to to the copy/paste four lines of code that does nothing. They clearly didn't even understand the problem I was havng with multiple computer login accounts wanting to each connect to their OWN dropbox. So frustrating trying to explain over and over knowing that they aren't getting it at all.
I'm just running out the door but so hopeful this will work!
- jeninejessica6 years agoNew member | Level 2
Yup, it's been several days and neither of us has had an error message or have to re-install and log back in. Yahoo!
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