You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Anna41
31 days agoExplorer | Level 3
My app is stuck syncing content on my Sonoma.
Hello,
I am using Sonoma 14.3.1 and Dropbox is not syncing files (I see the two white arrows on blue background symbol). I have deleted and re-installed the Dropbox app, but to no effect.
Many th...
Mark
Super User II
Anna41
30 days agoExplorer | Level 3
Indexing 316 files, uploading [name of file]
Thank you ever so much for offering your help. Please let me know what I should do to fix the problem.
- Megan30 days agoDropbox Staff
Hey Anna41, thanks for your fast response!
How long has the app been stuck syncing the same content? can you check if the Dropbox app has full disk access by following these steps and let me know if that helps?
Is it possible that you have more than 300K files in your Dropbox folder, which would be the app's soft limit? If yes, do all these files sync locally?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!