You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Diarmaid C.
2 years agoExplorer | Level 4
My Home folder is buried within my dropbox
Hi folks. I have no idea what happened but some time recently Dropbox started behaving INSANELY for a few days. I kind of ignored what was going on to get work projects out the door and now I am tryi...
Здравко
2 years agoLegendary | Level 20
Diarmaid C. wrote:...
Last year, there was some sort of kerfuffle with a message offering to back up my whole computer (and virtual PC) which I may have accidentally clicked but things went awry and I think I switched back off.
...
However, my computer Documents folder is where it should be, on my Mac, but THAT is also in the Dropbox folder within CloudStorage.
...
Hi Diarmaid C.,
I have no idea why you have decided that you "switched back off" the things, but as seem you haven't and your Documents are still with active Dropbox backup. Yes, this feature can be troublesome and it's good idea to switch it off completely to avoid further such issues. When Backup is active for particular folder, this folder moves in Dropbox folder and since on Mac Dropbox folder is in CloudStorage, then the same folder (Documents) appears in CloudStorage too.
Diarmaid C. wrote:...
I also have been getting this error message a few times when Rebooting over the last few weeks. Maybe it's connected? I dunno...
Yes, for sure it's connected! When your Dropbox application cannot start, all "online only" files in the entire Dropbox folder (including in all subfolders like your Documents in particular) left inaccessible. You need to make sure your application is working. To see what's going wrong on start, take a look on the text file mentioned within the message. If its content is not clear enough for you, post this file content in your next post so somebody could help you.
Hope this gives direction.
- Diarmaid C.2 years agoExplorer | Level 4
Thanks for the response Здравко. It is appreciated. At one point last year (or so), Dropbox asked to backup all my drives, and I said 'yes' foolishly and then had many issues as a result. I deactivated all the external backups and the HardDrive, but it seems that the HardDrive backup is still ongoing. That's why I am confused.
I do not understand the contents of the text file the error report produces. If anyone can explain what all this means I would very much appreciate the assistance! 🙂
bn.BUILD_KEY: Dropbox
bn.VERSION: 177.4.5399
bn.constants.WINDOWS_SHELL_EXT_VERSION: 61
bn.is_frozen: True
machine_id: ae7824c2-e192-5287-a03a-2bd516b71aea
pid: 1229
ppid: 1
uid: 502
user_info: pwd.struct_passwd(pw_name='diarmaidcollins', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Diarmaid Collins', pw_dir='/Users/diarmaidcollins', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='diarmaidcollins', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Diarmaid Collins', pw_dir='/Users/diarmaidcollins', pw_shell='/bin/zsh')
euid: 502
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'newusertest'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'newusertest'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/diarmaidcollins'
appdata: '/Users/diarmaidcollins/.dropbox/instance4'
real_path='/Users/diarmaidcollins/.dropbox/instance4'
mode=0o40700 uid=502 gid=20
parent mode=0o40750 uid=502 gid=20
dropbox_path: '/Users/diarmaidcollins/Library/CloudStorage/Dropbox'
real_path='/Users/diarmaidcollins/Library/CloudStorage/Dropbox'
mode=0o40750 uid=502 gid=20
parent mode=0o40750 uid=502 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/rd/3t3z3jz909l2x6wnv177xrkh0000gp/T'
real_path='/private/var/folders/rd/3t3z3jz909l2x6wnv177xrkh0000gp/T'
mode=0o40700 uid=502 gid=20
parent mode=0o40755 uid=502 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5349, in _setup_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 514, in get_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 857, in result
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 121, in set_result_or_convert_exception
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "A provider with ID com.getdropbox.dropbox.fileprovider was found, but is in the process of being invalidated. Retry later." UserInfo={NSDebugDescription=A provider with ID com.getdropbox.dropbox.fileprovider was found, but is in the process of being invalidated. Retry later., NSLocalizedDescription=The application cannot be used right now.}
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