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hypnocoach's avatar
hypnocoach
Helpful | Level 5
8 years ago
Solved

My public links are no longer working

All my public links are suddenly not working. I noticed that the previously copied link URL that I've given to people to access the file had "https://dl.dropboxusercontent.com" as the first part of t...
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  • Jane's avatar
    Jane
    8 years ago

    Hey hypnocoach, 

     

    Thanks for getting in touch here!

     

    Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.

     

    Hope this helps you clarify! If there's anything else you need to ask, please let me know. 

     

    Kind regards, 

    JaneA

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 years ago
olivier w.1 wrote:

Why has the public folder functionality permanently stopped for basic Dropbox users ?

It's permanently stopping for all users. Basic first (which has already happened) and in September for Plus accounts. It's a deprecated feature, having been replaced by Share Links in October of 2012.

olivier w.1's avatar
olivier w.1
New member | Level 2
8 years ago

The problem with share links is that you can't simply copy a link and paste/send it via your e-mail. You have to send the link via dropbox window. Right ?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 years ago
    olivier w.1 wrote:

    The problem with share links is that you can't simply copy a link and paste/send it via your e-mail. You have to send the link via dropbox window. Right ?


    Quite the opposite in fact. You have to copy the link and send it via your own email client. You can't send a share link through the Dropbox interface. When you invite a specific person to a file (sharing the file, not a link to the file) it will go through Dropbox, but a link is just copied and sent using any method you wish.

    • olivier w.1's avatar
      olivier w.1
      New member | Level 2
      8 years ago

      When I copy/paste a Dropbox link in my e-mail client, and send it to someone who doesn't have Dropbox, the recipient always tells me the link doesn't work. Does the recipient have to be a dropbox user ? Or I don't do it properly ? When I want to send a file, I use right click then 6th option : copy dropbox link, then paste it in my e-mail.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        8 years ago
        It should work exactly like that Olivier, what error are they getting?

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