You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
New message notifications will not go away
I have several “unread” messages from Dropbox which when opened or marked as read the “2” displayed above the icon will not go away. The marked as read button does nothing and there appears to be no...
- I ended up removing App from iPhone and reloaded it. Bit of a faff but worked
I am also having this same issue. Noting I do will make it go away. You need to address this bug asap. I don’t want work arounds. I want a solution. I pay for this app so give me my money’s worth.
Having the same problem on my iPhone(iOS 16.3.1, app version 320.3) and my iPad(16.3.1/ 320.3). On the iPad, the stuck notification count is only inside the app. Cleared cache, won’t go away(not deleting and re-adding since I am a free user). But on the iPhone, the notification is on the phone’s Home Screen- really, really annoying and a distraction from *real* notifications.
- I signed out and resigned in. Problem disappeared. But developers have to solve this issue.
Just discovered something VERY nasty- signing out and then back in again resets the need for a passcode. If you signed out and back in again as a fix for the notifications, you may want to check your app settings and see if a password is still required. Or just click the Dropbox icon and see if you get the passcode prompt.
