Forum Discussion

tzellers's avatar
tzellers
Explorer | Level 3
3 years ago

Permissions for ~/Library/CloudStorage/Dropbox

I am asked daily to authenticate using my password to allow Dropbox access to  ~/Library/CloudStorage/Dropbox. Running MacOS 13.1 Get Info for  ~/Library/CloudStorage/Dropbox shows "everyone" has cu...
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tzellers's avatar
tzellers
Explorer | Level 3
3 years ago

Full Disk Access and Accessibility have both been enabled for DropBox.

Preferences shows v166.5.2920

Using 1.1% of 2.0TB

Personal, Pus account

Files are up-to-date

 

I'm not sure what else you mean by "exact status"

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi tzellers, thanks for the info!

 

Could you send me a screenshot of the pop-up or message you get, asking you to authenticate the folder? It'll help me get a clear visual. 

  • tzellers's avatar
    tzellers
    Explorer | Level 3
    3 years ago

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey tzellers! Hope it’s OK if I jump in, too. 

       

      Just to make sure we’ve tried everything, can you let me know if you’ve restarted both your desktop app in the meantime, as well as your computer?

      • tzellers's avatar
        tzellers
        Explorer | Level 3
        3 years ago

        Yes. Quit Dropbox, then restarted computer. Annoying request to authenticate was not immediate...returned about 30 minutes later.

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