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Forum Discussion
TomF
11 months agoExplorer | Level 4
Popup window: “Dropbox.app” would like to access data from other apps.
I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps.
Why am I getting this popup and should I say yes?
- 6 months ago
Hi again,
We've applied another fix here (many thanks to @WileECoyote!), which went out in v199 stable (and also v200 beta).
Again, if you update and you're still seeing this issue - please reply here!
Thanks!
Yoav N.1
Helpful | Level 5
I keep getting these messages on my macbook. I dont want to allow access and I dont want to see these messages again. But specifically when I save a document in Office I get this popup like once a day. So annoying! I dont see a setting to control this. Please provide a solution, thanks
WileECoyote
7 months agoHelpful | Level 5
I've been running into this ever since upgrading from Ventura to Sonoma 14.4.1 a few weeks ago. I finally found this discussion thread, and hoped it would contain an answer. But the thread is four months old and still no resolution?
- WileECoyote7 months agoHelpful | Level 5
Possible fix. Under System Settings, Privacy, remove Dropbox from Files and folders, Note: don’t just disable Dropbox, remove it. Then reboot.
Full details: I went into System Settings, Privacy, and removed Dropbox from three places: Files and Folders, Full Disk Access, and Accessibility. I removed Dropbox, I didn’t simply disable it. I rebooted. After the reboot, dropbox opened a dialog that told me, to get the most out of Dropbox I should allow access under Accessibility. I checked the checkbox to not ask again, then clicked Not Now. Next, I looked under System Settings, Privacy, and found Dropbox in only two places: Full Disk Access and Accessibility, and it was disabled in both places. (This is the correct setting. I would need to enable Dropbox in both places only if I were using Dropbox to run automatic backups, which I’m not.)
Finally, I rebooted a second time, and Dropbox is no longer prompting me to access other application data.
I hope this helps others who are encountering this issue.
- WileECoyote7 months agoHelpful | Level 5
Update: After the above fix and reboot, I used my system for several hours without seeing the access other application data dialog. This morning after a reboot, I saw the dialog alomost immediately, clicked don't allow, and immediately rebooted. I've been using my Mac for several hours now without seeing the dialog.
I can't say for certain that it's gone, but I used to see it after every reboot, so my fingers are crossed. It's also worth noting that dropbox has not reappeared in Privacy, Files and Folders since I removed it.- WileECoyote7 months agoHelpful | Level 5
Sorry, I'm still seeing this annoying popup. Looks like we're stuck waiting on Dropbox to provide a fix.
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