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Forum Discussion
Thomas R.39
10 years agoNew member | Level 1
Print Screen doesn't save screenshots to dropbox anymore
I've used prtsc to capture my screenshots for like years now but for some reason dropbox doesn't recognize it anymore. The settings in dropbox are correct and its not a hardware problem b/c I can sti...
- 10 years ago
I uninstalled and then re-installed Dropbox but the problem remains...
Any solutions?If it's OneDrive trying to take over the function, it is doing a damn good work, because I am sold!
Edit: Yeap, OneDrive working perfectly...
Edit no 2: The "solution" that worked for me was this. I disabled the function in the DropBox preferences and then I enabled the same function in the OneDrive settings. As I mentioned, OneDrive worked perfectly. But then I followed the opposite steps (disabling the function in the OneDrive preferences and then enabling the same function in the DropBox settings) and the DropBox fuction started working again!
David W.75
10 years agoNew member | Level 1
Just to keep this thread updated: I had the same problem, and this fix worked, with a small addition mentioned below:
- Using a Panasonic Toughbook running Win 7 Pro, Dropbox would not save screenshots.
- Followed instructions above, and it still didn't work (for either Dropbox or OneDrive). The 'save screenshots' checkbox in OneDrive would not stay checked either.
- I discovered that I needed to stop OneDrive (exit it), then turn it back on.
- In OneDrive, I then had to go to the second tab (Account), and click on the button 'Choose Folders'. Then click on the checkbox for 'Pictures', and check the box for 'Screenshots' folder. Close everything, and test. It should save to OneDrive.
- Now follow the instructions to change it to Dropbox, and it should work perfectly. I was able to save screenshots automatically to either Dropbox or OneDrive, depending upon which checkbox I had selected.
If you are having difficulty with making this work, try turning off either/both OneDrive and Dropbox, and restarting them for a clean operating environment, and that has often seemed to work for me.
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