We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hi eferrariph,

 

Thanks for reaching out. 

It sounds like you are experiencing an issue with missing system icons. 
 
Can we try the following:

-click on the Apple logo in the top left corner.
-then we select Force Quit.
-select Finder and relaunch.


Has this helped? 

eferrariph's avatar
eferrariph
Explorer | Level 3
25 days ago

nope 😞

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi eferrariph,

     

    Is it ok to contact you through the email connected to this account?  

    • eferrariph's avatar
      eferrariph
      Explorer | Level 3
      25 days ago

      Sure... thanks

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        25 days ago

        Hi eferrariph, before we go any further, could we check the exact version of Mac OS you're running, and the Dropbox desktop application?

         

        Could you also click the Dropbox icon in the menu bar and let us know the current status on the bottom left?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!