Forum Discussion

R S12's avatar
R S12
Helpful | Level 5
11 months ago

Time estimation and upload speed in the desktop app on Mac

How long will my upload take?   Dropbox used to have a clear display regarding this.   Then they changed it and I had to hover over the dropbox on the menubar icon (mac).   Now they've ch...
desktop
Mac
sync
R S12's avatar
R S12
Helpful | Level 5
11 months ago

I have no "further queries", just the "original queries'.

 

How long will my upload take?

 

Why did dropbox remove this information from my paid service?

 

 

R S12's avatar
R S12
Helpful | Level 5
11 months ago

Bumping this, in the hopes of getting an answer.

 

Please note I am not posting to provide "feedback" or a "comment" for consideration.

 

This is a problem and I was hoping to get to a solution from someone knowledgable.

 

Can I roll back to a version of dropbox that supports this? If so, which version? Where do I find that?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hi R S12, keep in mind that we've checked with our team and can confirm that they're aware of some issues causing the feature's unreliability. 

     

    Unfortunately, we don't have a timeline for fixing it yet, as this could have multiple causes . But we can look into it further via email if that's ok with you, and we'll do our best to help out further. 

     

    Thanks!

  • Ramfade's avatar
    Ramfade
    Explorer | Level 4
    11 months ago

    I have the same issue. I used to see an estimate on time left to upload ALL files. Now it just sporadically displays the time left for the current file. That doesn't help! Can you (meaning Dropbox) fix what you broke? (This is also a paid account.)

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!