You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Nousmedis
3 years agoHelpful | Level 6
Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- 2 years agoHi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
smoocat
3 years agoHelpful | Level 5
It beggars belief that Dropbox is now non functional due a Mac OS update. How is it that two huge companies can't collaborate on something so important for todays cloud users. I've been reduced to using my old laptop now just to be able to function properly. I look forward to the day when large corporates are held responsible for businesses having to continuously find workarounds and patches because they use actual users to find out the bugs instead of testing the software for a few months before releasing. If Applenotofied Dropbox of this pending change that would affect a large portion of it's users, then shame on Dropbox for not having this sorted. I'd love to invoice Dropbox or Apple for my loss of time (again) when things don't work after some upgrade.
- keithswd3 years agoCollaborator | Level 8
I've just notified Dropbox that I am migrating to OneDrive. We have an Office365 subscription so it makes financial sense anyway, its just that we have been long time DB users so didn't move before. I'm no programmer but if they can make OneDrive, iCloud and CreativeCloud work surely rocket science is not involved?
I will expect a refund as we only recently paid up our subscription... and yes wouldn't it be good to invoice for time and loss of earnings!
- REK13 years agoHelpful | Level 6
keithswd: I thought OneDrive had similar issues with 12.3? Has Microsoft been able to come up with a fix faster than Dropbox? I'd still prefer to stick with Dropbox because of the hassle of moving 10TB of data and ~50 accounts to something else, but this is getting beyond ridiculous that Dropbox isn't saying a word.
- AngusHart3 years agoNew member | Level 2
OneDrive definitely changed location upon upgrading to 12.3, which wasn’t without problems, but I’ve been quite happy with how OneDrive has behaved since the upgrade. OneDrive was ready for Apple’s update — Dropbox, not so much.
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