You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Nousmedis's avatar
Nousmedis
Helpful | Level 6
3 years ago

Recent Dropbox - Mac 12.3 Monterey support

The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
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  • DBXCommunity's avatar
    DBXCommunity
    2 years ago
    Hi everyone,
     
    We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.
     
    If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.
     
    Here’s how you can join our beta:
    • Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
    • Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
    The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.
     
    Thank you.
yeeeoww's avatar
yeeeoww
Helpful | Level 5

I just wanted to confirm that Dropbox V162.3.5368 is the version that supports the changes for MacOS 12.3 and above (dropbox folder migration, support for 3 party app DB file downloads, etc.)? I've been waiting to upgrade beyond MacOS V12.2 (to Ventura) - is now the time? (V162.3.5368 is currently on my M1 MacBook Pro and working fine and I have a personal AND a business account). Thanks!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey yeeeoww, thanks for taking the time to post today.

 

I've actually moved your post to this relevant thread. You'll find some more info about this in the comments above.

 

You can also keep up to date with what is supported on macOS 12 and higher by viewing this article.

  • yeeeoww's avatar
    yeeeoww
    Helpful | Level 5
    3 years ago

    Thanks for responding quickly, Hannah! I will interpret your response as a veiled "what ever you do don't upgrade to Ventura yet with that version of Dropbox!!!" I've seen several threads with folks saying they have a version of dropbox running that migrated the folders into the Library folder etc... but nobody has mention what specific beta version that is - thus my original question. I'll ask my question to the poster of the thread and see if I can get an answer from them.

    Thanks!

    • keithswd's avatar
      keithswd
      Collaborator | Level 8
      3 years ago

      I have Dropbox Standard v. 162.3.5408. I recently updated to Ventura.

       

      Just a couple of weeks ago, while still running Monterey, my Dropbox folders were renamed, without any kind of warning, so what was "~/Dropbox (SWD)/' became "~/SWD Dropbox/' (SWD is the company initials). Various programs had to be adjusted to find files in the paths (applications not functioning was how I discovered the change had been made).  I was mystified as I have been expecting from this thread and info elsewhere that Dropbox would be moving to the ~/Library path, so why rename it in the same location?

       

      Now I have updated to Ventura on my laptop. Dropbox hasn't worked properly for the best part of a year on either my desktop or laptop, and I thought maybe Dropbox would have gone straight to making a Ventura compatible release...   But no, my files remain in same location, all online files show as Zero bytes, and no application appears capable of opening online files.  It is exactly as it was in Monterey (I don't think my DB has updated since).

       

      What a joke. Dropbox remains, as coined by another user here, NFT.  Non functioning technology.

      • CChesnutt's avatar
        CChesnutt
        Helpful | Level 7
        3 years ago

        I still haven't upgraded my OS to Ventura. I was looking into the experiences of users who had recently upgraded their OS and use DropBox before making the move. I came across this lengthy but informative Twitter thread of one guy documenting what's about to happen with the Business Accounts ...
        https://twitter.com/ridogi/status/1585380467339104265

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