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Forum Discussion
Roger B.30
9 months agoCollaborator | Level 9
Red badge on icon--can't find bad file
I use Dropbox Free on a Dell laptop running Windows 10 Pro. I've got a red badge on my system tray icon; I know that means that something won't sync. However, after going through my files, I can't fi...
- 9 months ago
Hey Roger B.30, thanks for the speedy reply!
In regards to the 1 red number you see there, could you click under Activity, and make sure all of your notifications are read?
Just to have a better visual of it, could you send me a screenshot showing your notification settings in your desktop app after clicking the little Dropbox icon?
Have you tried quitting the app, and re-starting it?
Roger B.30
Collaborator | Level 9
Notifications: ON
Version: 194.4.6267
System tray:
Megan
9 months agoDropbox Staff
Hey Roger B.30, thanks for the speedy reply!
In regards to the 1 red number you see there, could you click under Activity, and make sure all of your notifications are read?
Just to have a better visual of it, could you send me a screenshot showing your notification settings in your desktop app after clicking the little Dropbox icon?
Have you tried quitting the app, and re-starting it?
- Roger B.309 months agoCollaborator | Level 9
Megan, the badge has vanished of its own accord. Thank you for your time (and your hand-holding).
- Megan9 months agoDropbox Staff
Roger, I'm glad to know!
And I'm here to virtually hold your hand whenever you need. 🤗 Have a great rest of your week ahead!
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