You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

AcerbicMaelin's avatar
AcerbicMaelin
Explorer | Level 3
6 years ago

Renaming files: windows re-selects entire filename when other files resync

Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Drop...
Desktop
Setting up the apps
  • Megan's avatar
    Megan
    4 years ago
     Hey AntennaMan!

    Thanks for following up with us!

    It looks like this is not a Dropbox specific issue, and it's appearing with other cloud programs as well.

    Now, it'd be wise to note, that since this isn't an issue caused by Dropbox or pertaining just to us, we're not able to provide a precise solution.

    I'd definitely suggest checking in with Microsoft about this, as well just to make sure you've exhausted all options and to also let them know about this. 

    Give me a nudge if you have any other questions!
Mark_Jepson's avatar
Mark_Jepson
Helpful | Level 6
5 years ago

I have the same problem. 

 

This is the most annoying thing about Dropbox.

 

I rename files a lot.

 

Select a file, press F2 to rename, rename file, tab to next file, start typing (but when the resync of the previous file is complete and the dropbox icon updates the filename is reselected in full and you start typing over the filename again wiping what you just did).

 

This drives me insane!

 

The "fix" which is not a fix at all, turn off dropbox while renaming files. There has to be a better solution.

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hey everyone, apologies for the delay in getting back to you all here!

     

    Just so I can have a little more info to have a better look into this with you, can you just let me know:

    • The version of the desktop app you have installed.
    • The OS version your device is running.

    Let me know - thanks!

    • Joe95's avatar
      Joe95
      Helpful | Level 7
      5 years ago

      Hi Daphne,

       

      Thanks for looking into this for us.

       

      This issue has persisted for over 2 years now so I don't think it is just an issue with the current version of Dropbox or Windows, but in case it helps:

      • Dropbox - v94.4.384
      • Windows 10 - Version 1903 (OS Build 18362.720)

      Thanks,

       

      Joe

      • astarothcy's avatar
        astarothcy
        Helpful | Level 6
        5 years ago

        Same here, I've had this issue forever, multiple Dropbox/Windows versions. Currently running:

         

        Dropbox V.94.4.384

        Windows 10 Pro Version 1909, OS build 18363.752

    • Casswass's avatar
      Casswass
      New member | Level 2
      5 years ago

      Hello, I experience the same issue for past several months working from home due to the quarantine:

      Dropbox desktop v102.4.431

      Windows 10 Home, v1903, OS build 18362.959

      • BradD1's avatar
        BradD1
        New member | Level 2
        5 years ago

        Greetings everyone. I just found this thread.

         

        I duplicate a file and rename it at random dozens of times scattered over a day, so the pause sync method doesn't work for me. My "solution" is to hit left or right arrow to move within the filename, unselecting the text, and -- as quickly as I can -- type a letter. The subsequent keystroke must be very quick for this to work.

         

        I noticed it has been four weeks since a response to this thread. Has there been any progress toward a fix? I've been using DropBox for years and it is the primary IT tool for my startup. This issue is utterly annoying, so I hope it is being resolved.

         

        Brad

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!