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Forum Discussion
AcerbicMaelin
6 years agoExplorer | Level 3
Renaming files: windows re-selects entire filename when other files resync
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Drop...
- 4 years agoHey AntennaMan!
Thanks for following up with us!
It looks like this is not a Dropbox specific issue, and it's appearing with other cloud programs as well.
Now, it'd be wise to note, that since this isn't an issue caused by Dropbox or pertaining just to us, we're not able to provide a precise solution.
I'd definitely suggest checking in with Microsoft about this, as well just to make sure you've exhausted all options and to also let them know about this.
Give me a nudge if you have any other questions!
JB40
New member | Level 2
I also rename files frequently and have been experiencing this issue on multiple machines for quite a while. I also assumed it was a Windows 10 issue but now seeing that this is an issue Dropbox has been aware of for literally years and has been unable to fix. We have multiple business licenses for our company, can you provide a timeline as to when this may be fixed?
Walter
4 years agoDropbox Staff
Hey there Episode10 & JB40; thanks for your reports here.
If you notice this after performing an advanced reinstall, may we reach out via email to investigate further?
- JB404 years agoNew member | Level 2
I've done an advanced re-install and have still encountered the behavior. It might be occurring less frequently but that may just be me imagining it. Regardless, it is not corrected with an advanced reinstall.
- Daphne4 years agoDropbox StaffThanks for checking on that JB40!
I've just sent you an email so we can investigate further through our Support channel, if you'd like to.
Please check you inbox and get back to me there when you have the time - cheers!- astarothcy4 years agoHelpful | Level 6
Something tells me that all this "further investigation" never ends up achieving anything. At this point the way you are dealing with this issue is frankly ridiculous, borderline insulting to our intelligence. I won't be renewing my subscription unless you clearly acknowledge the issue and explain exactly what is being done to fix it.
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