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Forum Discussion
dsnidey
3 years agoHelpful | Level 6
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- 3 years agoThat’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
MagicParadiddle
New member | Level 2
This worked for me!
Richard O.3
2 years agoExplorer | Level 4
This problem happened to me too. The Dropbox upgrade has been nothing but trouble.
- Nancy2 years agoDropbox Staff
Hi Richard O.3, I hope you’re doing well.
Just to clarify; did you upgrade your OS to macOS 13.3, and you’re still having this issue?
- diethylether2 years agoExplorer | Level 4
I'd like to bring up again the issue I'm having, where I can't get the Dropbox context menu to appear when in Finder's search results. Can anyone else confirm whether this is happening?
Cmd+shift+spacebar- Search for something in Dropbox
- Right click something in the results
- Do you see Dropbox items in the context menu?
- NL82 years agoExplorer | Level 4
A recent update to MacOS 13.3.1 (22E261) seems to have fixed the issue!
- Hannah2 years agoDropbox Staff
Hey diethylether, would you mind trying these steps, to rebuild the Spotlight index on your computer, to see if that helps?
- diethylether2 years agoExplorer | Level 4
Hi Hannah
I rebuilt the index and repeated the process.
Dropbox items still do not show up in Finder search results context menus.
- Nancy2 years agoDropbox Staff
Hey diethylether, sorry for jumping in.
In this case, can we open a ticket for you instead and take a closer look into this?
Let me know.
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