Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

Steve541's avatar
Steve541
Helpful | Level 6
3 years ago
Solved

Stuck During Indexing and then Quitting

I recently migrated my Windows 10 installation to a new hard drive. Everything went smoothly -- except for Dropbox.   The application seems to be endlessly indexing files and becoming stuck at a sp...
desktop
Error Messages
Install
Setting up the apps
Windows
  • Steve541's avatar
    Steve541
    3 years ago

    I tried the advanced reinstall as described, but it didn't make a difference. However, I purchased Revo Uninstaller as a last-ditch attempt since it takes pretty much a scorched-earth approach to uninstalling software. Revo did the trick. I uninstalled DropBox through Revo and then reinstalled. No more problems!

     

    Steve

     

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

If you're not on a Dropbox Basic plan with more than 3 devices connected, and you have all the files on the site already, you could try an advanced reinstall of the app using the steps in this link.

Steve541's avatar
Steve541
Helpful | Level 6
3 years ago

I tried the advanced reinstall as described, but it didn't make a difference. However, I purchased Revo Uninstaller as a last-ditch attempt since it takes pretty much a scorched-earth approach to uninstalling software. Revo did the trick. I uninstalled DropBox through Revo and then reinstalled. No more problems!

 

Steve

 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!