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Solved
Syncing error with the Dropbox mobile app on Android
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files...
Hi Stephen, today's Dropbox Android app update appears to have resolved the issue and files are again syncing in the normal way. I thank the staff for their help!
I'm having trouble replying on this page again, sorry. I have also encountered the syncing error with a MSWord document accessed on my work and home PCs, but not edited on my phone.
Megan
Dropbox Staff
Dropbox StaffI see, PDub81 thanks for letting us know.
So, to summarize: when you visit your account online, you can see the changes you made when using the desktop app, but this doesn't reflect on your mobile app, right?
Do you notice that entire files might be missing, or is it just the updates you made on these files?
Have you tried clearing the app's cache or uninstalling and then reinstalling it, by any chance?
Yes, and not just mobile, but from one desktop to another. Newly added files might be missing, but not older files previously synced. I have cleared cache and also uninstalled and reinstalled.
