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Forum Discussion

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi eferrariph,

     

    Thanks for reaching out. 

    It sounds like you are experiencing an issue with missing system icons. 
     
    Can we try the following:

    -click on the Apple logo in the top left corner.
    -then we select Force Quit.
    -select Finder and relaunch.


    Has this helped? 

      • DBX_Pedro's avatar
        DBX_Pedro
        Icon for Community Manager rankCommunity Manager
        25 days ago

        Hi eferrariph,

         

        Is it ok to contact you through the email connected to this account?  

    • tjshemdbx's avatar
      tjshemdbx
      New member | Level 1
      3 days ago

      I have same problem and the suggestions did not help me either.  Can u help?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 days ago

        Sorry to see that you're having this issue, tjshemdbx

        Can you let us know what the version and sync status of the Dropbox app is at the moment?

        You can hover over your Dropbox icon to see this info.

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