You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Cajun12345's avatar
Cajun12345
Helpful | Level 6
2 years ago

system tray icon won't open

Hi I'm having problems with the DropBox system tray icon in the notifications area not opening when you single-click/double-click, or right-click. All I see is a red symbol with a number in it, ind...
  • Cajun12345's avatar
    2 years ago

     

    Hi, everyone who has helped me this past week with my Dropbox tray icon issue. Nancy Jay, I have some great news! As you know, I had trouble with the Dropbox system tray icon not wanting to open when I clicked it.

     

    Well, I also had trouble with my newest Windows build not showing up in Windows Update. When I clicked would click on the Insider Program tab, it would tell me there was a new build available to download, but Windows Update wouldn’t show it, and it also stopped showing what channel options I had available (Dev, Beta, Release).

     

    So, I did some digging and searching and found out that there was a bug that prevented people from switching to the channel they preferred. There’s a Command Prompt fix to see those channels again under the Insider Program tab.

     

    https://wccftech.com/how-to/how-to-fix-windows-11-beta-channel-missing-wip-settings/

     

    I went ahead and tried this, and lo and behold, it worked! I rebooted my system after entering the prompt information and went back into the Windows Update settings, and there were the channels, BUT there was the newest build update. I installed it and rebooted it again.

     

    I clicked on the Dropbox system tray icon again, and the pop-up popped up and showed the familiar options and files and such!

     

    Fixing the issue with the Insider Program channels and updating to the latest Windows 11 build fixed the stuck Dropbox problem!!!

     

    Please share this information!!!