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Forum Discussion

Kristian5's avatar
Kristian5
New member | Level 2
5 months ago

The desktop app isn't compatible on Mac Sonoma 14.5?

Hi,

I upgraded to Sonoma 14.5 and then the icon disappeared from the upper list and it says "the system doesn't support Dropbox". I tried to download the App., but it doesn´t work. Strangely enough it worked with Sonoma 14.4 (!). 

Can you pls help?

 

Thanks!  

Desktop
Install
Mac
Setting up the apps
  • Kristian5's avatar
    Kristian5
    5 months ago

     Hi,

    Thanks for the swift reply. Actually now it told me that it was too many computers (>3). Maybe that was also the problem yesterday, but the error message was different. 

    So it seems to be explained and solved!

    Best wishes,

    Kristian

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi Kristian5, thanks for bringing this to our attention.

     

    Could you attach a screenshot showing this error you mentioned?

     

    This will help me to assist further!

    • Kristian5's avatar
      Kristian5
      New member | Level 2
      5 months ago

       Hi,

      Thanks for the swift reply. Actually now it told me that it was too many computers (>3). Maybe that was also the problem yesterday, but the error message was different. 

      So it seems to be explained and solved!

      Best wishes,

      Kristian

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        No worries, glad to hear you were able to resolve the issue!

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