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Forum Discussion

sergiopinto's avatar
sergiopinto
New member | Level 2
2 years ago

macOS 10.12 compatibility ended.

Hi, 
I received an email saying that in June 2023 Dropbox will end its support for macOS 10.12.

My question is:
- Will syncing folders between my device and dropbox stop working?

Thanks in advance.

  • jubei's avatar
    jubei
    Explorer | Level 4
    What?? I had just renewed dropbox this month and had to previously upgrade from osx10.11 not even a few months ago which seriously inconvenienced me due to software incompatibility! Am really tired of Dropbox holding my files hostage and forcing me to upgrade my whole OSX just because of their one app!
  • dolphinUser1's avatar
    dolphinUser1
    New member | Level 2

    After so many years of working without problems, DropBox *killed* my working service on my Mac running Sierra. 

     

    This is disgusting and disappointing. 

     

    There is really no reason for not keeping whatever was running until recently going. I cannot upgrade and I don't want to upgrade to more recent macOS versions, thank you very much. 

     

    DropBox has become more and more user hostile in the last few years. Time to move on.v

     

    • jubei's avatar
      jubei
      Explorer | Level 4

      Give pCloud a try guys. I've been using since this whole fiasco started. So far so good. Will be looking at Hightail too.

       

      Oh, and today I tried login into my dropbox on my Macbook, can't anymore. Super disgusted. Give me back my money dropbox! I just renewed only TWO months ago!

      • gorgar07's avatar
        gorgar07
        Explorer | Level 4

        They will likely tell you "we warned you with an email we were dropping support, sorry we're keeping your money". I would however push for the remainder of the time you can't use in refund.

    • Addie Dordoma's avatar
      Addie Dordoma
      New member | Level 2

      I don't understand one thing.  DropBox on OSX 10.12 was working fine until they decided to switch it off. Would it cost too much to keep running something that has already been built?   

      • arcstudio's avatar
        arcstudio
        Helpful | Level 5

        What can be done to get Dropbox to restore Sierra (OS 10) compatibility? It worked so well before. This makes no sense.

        I would think Dropbox would want to  keep its customer base and our continued subscription would be a fundamental goal.

    • Charlieb4u2's avatar
      Charlieb4u2
      New member | Level 2
      So cross. Perfectly good laptop annoyingly tied in with several businesses on Dropbox that I’ll have to replace because of this!!
      • gorgar07's avatar
        gorgar07
        Explorer | Level 4

        Hightail is a VERY good replacement. I'm not sure WHY we wouldn't be able to "connect to their servers", its an IP protocol and port number. I like how they say to just  upgrade to the latest versions. Some of us still have computers that WON'T support above 10.12. I'm not spending a couple grand to buy a whole new system when this one works flawlessly. Ain't broke, don't fix it. Sorry DropBox, sooo long.

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