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Forum Discussion
sadiemaygj
8 years agoHelpful | Level 5
"The download failed"
I am running a brand new Macbook pro on the latest OS. I have downloaded the installer file without issue, but when I run it, it says "the download failed" instantly. It retries every 10 seconds and ...
- 8 years ago
Hi all
Thanks for reporting it. Can you try using this URL instead? http://dropbox.com/downloading (without ?type=full)
- 8 years agoHi all
Thanks for your patience on this matter. This issue is now fixed.
jdressler
New member | Level 2
The links worked, thank you very much!
Ed
8 years agoDropbox Staff
Hi all
Thanks for your patience on this matter. This issue is now fixed.
Thanks for your patience on this matter. This issue is now fixed.
- ArchieZ8 years agoNew member | Level 2
I still can't install it. I keep gettin this message: Installation failed. The Dropbox installer failed to start. Would be gret if some could help with it.
- Lester8 years agoNew member | Level 2same problem here, new machine macos sierra
- macjeffff8 years agoExplorer | Level 3
Not fixed. I'm setting up my new MacBook Pro, all software up-to-date. I'm an experienced Mac user and Dropbox user, and I can't get any of the recommended links to work. Stumped! Thanks for your help.
- macjeffff8 years agoExplorer | Level 3
A full download is available from CNET: http://download.cnet.com/Dropbox/3000-18511_4-10905555.html
It worked for me.
- pierot8 years agoNew member | Level 2This issue is definitely NOT fixed. The downloads continually die around 320Mb. I am attempting to download a 667Mb zip file and it fails every time over the last week.
- Janos8 years agoNew member | Level 2The online world is going down. It is February now. How is it possible, that Dropbox, such a big player in the world, doesn't provide a valid download link?
I couldn't find a valid download link via Google. This is so embarrassing.
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