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Forum Discussion
oreosmeow
8 months agoExplorer | Level 3
The Dropbox app doesn't launch automatically every time I restart my Win11 computer.
I recently got a new laptop with Win11 on it. Got the Dropbox app installed, synced, etc.
When I shut down the computer, then turn it back on, the DB app is no longer available in my system tr...
- 8 months ago
Hi oreosmeow, can you try going into Dropbox preferences and changing the "Open Dropbox upon startup" slider to the right (instead of the left), and see if that fixes it?
oreosmeow
8 months agoExplorer | Level 3
I disabled Norton and it didn't help. But I did a search for DB, the app came right up and, after clicking it, it landed back in my system tray.
Walter
8 months agoDropbox Staff
I see, thanks for the update oreosmeow
If it's not too much of a hassle, could you try creating a new OS profile on your computer and try to replicate the issue there as a test?
- oreosmeow8 months agoExplorer | Level 3
Walter, sure but it will have to wait until tomorrow...just signed in to do a bunch of work that I have to do as me. 😉
- oreosmeow8 months agoExplorer | Level 3
Okay, I created a new user and logged in as that user. The icon for Dropbox dropped right into the tray. I restarted, used my regular user and no icon. Restarted with the new user and DB opened right up.
I'm going to test something else, just for fun - my regular user doesn't have a password to sign in, but the new user does. I'll set a password for myself and see if that takes care of it. Perhaps DB is looking for me to have a password for the computer?- oreosmeow8 months agoExplorer | Level 3
Walter, that didn't work. I didn't think it would, but thought it was worth a shot. I can still bring up DB by searching for it.
- Nancy8 months agoDropbox Staff
Hey oreosmeow! Hope you’re well.
When saying that you need to reinstall the Dropbox app each time for the Dropbox icon to appear, do you mean that you completely uninstall it first and then reinstall it? Or do you just go here to download it without removing it first?
If the latter, please uninstall it next time this happens, and then install it once again via this link.
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