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Mani26750's avatar
Mani26750
Explorer | Level 4
3 years ago

This action can't be completed because the folder or a file in it is open in another program

Hello,

 

I need to renome folders but I can't do it.


There is a message : "this action can't be completed because the folder or a file in it is open in another program"

 

It' seem that the programm wich di the issue is "Dropbox".

So, how can I switch off dropbox the time that I rename folders, etc. ?

 

Thank you

Desktop
Setting up the apps
  • Megan's avatar
    Megan
    3 years ago

    Hi Mani26750, thanks for the updates! 

     

    The best way scenario and workaround is to pause the app when you need to rename, then resume syncing once you're done.

     

    Sometimes because Dropbox "keeps" the file while it syncs the changes, this is why you might be seeing the message as mentioned above. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Mani26750, let's see what we can find together on this! 

     

    Can you try to pause the Dropbox app momentarily to see if this does the trick? 

     

    Keep me posted! 

    • Mani26750's avatar
      Mani26750
      Explorer | Level 4
      3 years ago

      Hello Megan , 

       

      Thank you very much for your reply but how can I put Dropbox to pause ? 

       

      Thank you

      • Mani26750's avatar
        Mani26750
        Explorer | Level 4
        3 years ago

        I have found how to pause Dropbox and I confirm that the issue with the message " This action can't be completed because the folder or a file in it is open in another program" come from Dropbox

        So that mean I must pause Drobox in this case ?

         

        There are other solutions ?

         

        Thank you

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