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Forum Discussion

New member | Level 2

3 years ago

Trouble installing Dropbox on macOS 12.4

Anyone else having issues with installing Dropbox desktop on macOS 12.4 (Monteray)?

I have successfully downloaded the DropboxInstaller.dmg (940kb), double click to launch and nothing happens?

Any help would be appreciated,

Thank you!

Setting up the apps

sera-moon
3 years ago
😅 RESOLVED, looks like it loaded in the side panel of Finder rather an a new pop up window like most Installation apps

sera-moon
New member | Level 2
3 years ago
😅 RESOLVED, looks like it loaded in the side panel of Finder rather an a new pop up window like most Installation apps
- amyinseattle
  New member | Level 2
  3 years ago
  Thank you for posting this! I had the same problem and was stumped until I found your post.
- caryw
  New member | Level 2
  3 years ago
  Hi! I'm also on macOS 12.4, but I don't see a side window popping up when I double click. It's attached to the same finder? Thanks!
  - Jay
    Dropbox Staff
    3 years ago
    Hi caryw, could you attach a screenshot or video displaying what's happening when attempting to install the Dropbox desktop application?
    
    This will help me to assist further!

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