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John Row's avatar
John Row
Helpful | Level 6
2 years ago

Trying to install on Linux Mint

I have a brand new installation of Mint  I'm trying to install Dropbox.  I have Dropbox running on 2 other machines.  I downloaded dropbox_2022_12_05_amd64.deb.  When I try to run the install I get a pop-up window that says "Error Dependency is not satisfied libgtk-4-1 (>= 4.8.0)".  I installed libgtk-4-1, but still get the same pop-up.  How do I proceed?

Thanks - JR

Desktop
Error Messages
Install
Linux
  • Walter's avatar
    Walter
    2 years ago

    Hey John Row, sorry to hear you're having issues with this.

     

    Did you make sure your device meets the minimum requirements as outlined here?

     

    Also, are you installing it from this page or this one perhaps?

     

    Any additional information or screenshots are more than welcome! 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey John Row, sorry to hear you're having issues with this.

     

    Did you make sure your device meets the minimum requirements as outlined here?

     

    Also, are you installing it from this page or this one perhaps?

     

    Any additional information or screenshots are more than welcome! 

    • John Row's avatar
      John Row
      Helpful | Level 6
      2 years ago

      Walter,

       

      Thankyou.  I downloaded the Linux 64bit.  Untared it, now what?  When I Googled "how to install dropbox", this page didn't come up.  Now how do I actually install it?  I'm sure the instructions are out there somewhere, I've just not been lucky enough to bump into the right page.

      JR

      • John Row's avatar
        John Row
        Helpful | Level 6
        2 years ago

        Thanks again.  I finally bumped into the correct web page and got Dropbox insstalled.

         

        JR

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