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Forum Discussion
Unable to delete the Dropbox folder from File Explorer, after uninstalling Dropbox desktop app
Hello
I decided I no longer want to use Dropbox as my cloud storage service and in this process uninstalled Dropbox Desktop from my computer.
But I don't seem to be able to. The folder change...
Not a problem, Bela!
You can follow these steps to see if you can restore your desktop folders to their original locations:
- Right click the Desktop/Downloads/Documents folders
- Choose "Properties"
- Go to the "Locations" tab
- Choose to reset to default location.
And can you check your connected devices in your account settings, to see if the particular computer still appears to be linked to your Dropbox account?
If it is, delete it from there and try to delete the Dropbox folder again, to see if that helps at all.
Hey Hannah
Thanks for the swift response!
Yes, I think that's correct! I think it's actually quite the amazing feature, but I also ran in a lot of issues, when trying to access or saving files on my computer, because of the changes in the path link.
I don't really remember disabling the backup function, during the uninstallation of Dropbox Desktop. Do you think this is, what is causing the issue?
When I uninstalled Dropboy Desktop the folder icon changed from to . When I tried to delete it completely, I got a message informing me, that the data in the folder is too big to be deleted. Probably because it is kind of a backup of my whole system...
Thanks again for your help and best regards
Hannah
Dropbox Staff
Dropbox StaffNot a problem, Bela!
You can follow these steps to see if you can restore your desktop folders to their original locations:
- Right click the Desktop/Downloads/Documents folders
- Choose "Properties"
- Go to the "Locations" tab
- Choose to reset to default location.
And can you check your connected devices in your account settings, to see if the particular computer still appears to be linked to your Dropbox account?
If it is, delete it from there and try to delete the Dropbox folder again, to see if that helps at all.
Hey Hannah
Thanks a lot for your help.
This somehow did the trick. I got error messages when I changed the location for my Desktop and Downloads folder, and it didn't seem to work, but after restarting my computer the location was changed nonetheless.On a side note though: all my files saved on my desktop were deleted in the process... So if anyone is facing the same problem and uses this solution I would advise making sure your computer is backed up before trying this.
Thanks and best regardsBéla
Hi,
Bela said "all my files saved on my desktop were deleted in the process... " and of course that's a problem. Originally I think me might have done the same thing, I synced my Documents file (actually my whole Device! on Dropbox therefore the large folders under Documents (and elsewhere) were on my computer twice including under Dropbox/Documents taking double the room. So if I'm correct I don't want that. I changed locations in the properties box as mentioned in the thread to avoid future syncing. However Dropbox still has all of my Document files in it. I'm not sure what happens to the files on my computer under Documents when I delete the files in Dropbox/Documents (same files), will this affect the files on my computer in C:Documents or just the files in C: Dropbox/Documents? (syntax is incorrect but I think you get the idea...). Thanks, Dave
- Hannah
Thanks for the update, Bela_! I'm glad to see that it all worked out and the issue was resolved.
As for you dlhackbart,do you remember disabling the backup feature, before you restored the location of the desktop folders?
