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jonbjoseph's avatar
jonbjoseph
New member | Level 1
22 days ago
Solved

Unable to install the desktop app on Fedora 41.

I need to install the Desktop App for Selective Sync. I've downloaded the Fedora rpm and installed it. I installs a filemanager.  When I click on the 'open dropbox app' the screen blinks and is red...
desktop
Install
Linux
  • Jay's avatar
    Jay
    20 days ago

    Hi jonbjoseph, thanks for the info. Are you able to use the Linux commands to exclude the folders you don't need from your Dropbox folder?

Peace of Wine's avatar
Peace of Wine
New member | Level 1
6 days ago

Hi Hannah,

I'm having the same problem and I'm trying to use the linux commands, but it's not working for me. Since I'm very new to Linux, could you please help me with the command line syntax to exclude a directory. What I'm doing is not working. I go to the terminal inside dropbox and then I type 'dropbox exclude add [~/my folder]'. 

If I type 'exclude add [/my folder]' I receive a error message saying that the command doesn't exist. 

Help please... Thank you!

 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 days ago

Hey Peace of Wine! Do you mind sharing a screenshot with me of what you see exactly, so that I can take a look?

  • Peace of Wine's avatar
    Peace of Wine
    New member | Level 1
    3 days ago

    Please ignore the typo in the middle. Like I said I'm very new to linux ( 2months). "pastas do sync" is the folder I want to exclude from being sync by dropbox. I'm not sure the Cli is correctly written, because as you can see, nothing happens. Thank you for your help. I have also tried to paste the all path. 

    • jonbjoseph's avatar
      jonbjoseph
      New member | Level 1
      3 days ago

      You're definitely on the right track.  Go up 1 directory level to your HOME directory (cd command) and then try changing your 2nd command as follows:

      dropbox exclude add Dropbox/pastas

      Note, I'm assuming that the Dropbox directory is in the the default location (~/Dropbox). Then you can run:

      dropbox exclude list (or just:  dropbox exclude) to confirm that the directory is excluded.  I run dropbox status, when I log into my account just to check to see that I'm 'Up to date'.

      Not that it matters, but I'm just curious, what Linux are you running (eg ubuntu 2404, Fedora 41)?  I'm running Fedora 41.

      • Peace of Wine's avatar
        Peace of Wine
        New member | Level 1
        3 days ago

        It worked! Thank you so much for your help! Finally I can sync my files!😃🤩. I'm running Fedora 41. I tried Mint which is also very good, but I preferred the clean aesthetics of Fedora, and also because according with the experts is one step ahead of the others on how it works. I tried Ubuntu and I didn't like it at all, my oldest laptop, which is from 2012 and my guinea pig was even slower than with windows. 

        All my 3 computers are now running Fedora 41 and I'm very happy. And it made me realize how bad Windows is. I thought one of my laptops had the battery damaged until I made the change. It was Windows that was draining the battery. Now it lasts 6 hours, not 1.30!

        Once again thank you for your help. I can now wait, seated and peacefully for the answer from Dropbox support on why the app is not working as it should. 😁

         

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