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Forum Discussion
JasonGreenwalt
2 years agoNew member | Level 2
Unable to see the Finder sub-menu on mac to share a file or folder.
When I right click on the Dropbox folder in my finder (Mac) there is no submenu option to share, transfer or any other dropbox action available.
Accessibility is enabled under the settings
Fu...
- 2 years ago
Hi Nancy
I just finally was able to test your settings and it works. it was indeed the extension that was unchecked for Dropbox. I restarted and it works now.
Thank you,
Jason
JasonGreenwalt
New member | Level 2
Hi Jay
I did, but it still not working 😞
Jay
2 years agoDropbox Staff
Are you certain that you're viewing a file in the Dropbox folder? Could you provide the Get Info for one of the files, while hiding any usernames or private info?
- JasonRGreen2 years agoHelpful | Level 5
Certainly. Here it is
I am almost certain this has to do with the security settings in the OS.
I have enabled accessibility and Full Disk access, but it still not working.
- Nancy2 years agoDropbox Staff
Hey JasonRGreen! Can you follow these steps and let me know if they seem to help at all?
Click on the Apple logo located at the top-left of the screen.
Click on System Preferences. (MacOS Ventura: System Settings > Privacy & Security)
Click on Extensions.
Click on Finder Extensions.
Only leave Dropbox Finder Integration ticked.
Once this is completed, close the window.
Click one more time on the Apple logo at the top-left of the screen.
Click on Force Quit.
Look for Finder on the list.
Click on Finder then Relaunch.- JasonRGreen2 years agoHelpful | Level 5
Hi Nancy
I just finally was able to test your settings and it works. it was indeed the extension that was unchecked for Dropbox. I restarted and it works now.
Thank you,
Jason
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